Privacy Policy

PRIVACY POLICY

This privacy policy describes the personal data we collect from you and how it is used. If you have any questions regarding our privacy policy and use of your personal information please contact us at info@amylloyd.co.uk.

WHAT IS PERSONAL DATA?
Personal data is the information which identifies an individual person. For example, your name, e-mail address, telephone number, purchasing history and address.

HOW WE USE AND COLLECT YOUR PERSONAL DATA

We use your personal data to conduct business and to deliver the products we make.

We collect some personal data directly from you when you purchase a product or contact us. We also receive data from cookies about how you use our website.

Amy Lloyd processes personal data for the purpose of selling products. Your information is used to manage deliveries of orders, providing updates to you via email and to handle warranty or refund matters. If the information required to fulfil our obligations under the purchase agreement are not provided we reserve the right to refuse your order. The personal data collected includes your name, address, email, telephone number, order details and order amount. 

Amy Lloyd processes your personal data for the purpose of complying with legislation including GDPR, accounting and tax purposes.

Amy Lloyd processes your personal data for the purposes of marketing. We use it to communicate and market relevant information to you about our products and offers. The following information is used, name, address, email and telephone number. This information will be retained during the customer relationship or until you inform us that you do not want to receive these communications.

ACCESSING YOUR PERSONAL DATA
You can get access to your personal data collected by Amy Lloyd by contacting us via the following email address - info@amylloyd.co.uk. 

COOKIES

Cookies are used to monitor and record data about how our website is used and to monitor traffic to our website. 

We use cookies to ensure you are able to use our website effectively. They help us to improve the overall visitor experience of our website when we want to make effective changes to the websites structure, navigation and content.

Cookies are used to collect information regarding the number of visitors to the website and to collect information about how our website is being used and how we can improve it's content, navigation and structure. Lastly, we use cookies for marketing purposes.

The cookies on our website records the following information:

- IP (Internet Protocol) address,

- Operating system and platform

- Time zone settings

- Visitor information including search terms used, your URL, your country, products viewed, time spent on the website, page interaction and any download errors. 

HOW TO BLOCK COOKIES

You can block cookies on our website by changing the settings on your browser. Once blocked certain functions of our website may not work on your browser and your experience of using the website may be affected.

SOCIAL MEDIA

Our website occasionally embeds sharing tools from social network sites such as Facebook and Instagram who may use cookies on our website. We have no access to, nor any control over, these cookies and the information collected. More information on how to block these cookies can be found on their websites.

QUESTIONS

If you have any questions about our use of cookies or personal data, please contact us.